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Remote PC Access | Citrix Virtual Apps and Desktops 7
Due to the rapid release schedule of this technology, the VA may be unable to update to the most recent patch and may require a deployment model requiring the use of specific versions. Please see NVD - Results nist. This technology includes cloud-based functionality which has potential information security risks.
Veterans Crisis Line: Press 1. Complete Directory. Last updated validated on Tuesday, January 3, VA Technical Reference Model v General Information Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines.
Website: Go to site Description: Citrix Workspace provides secure access to virtual desktops, applications, and Information Technology IT services from various platforms and devices. This technology enables users to manage enterprise data, applications, and desktops through secure, centralized deployment to any user device. The edition for Windows is currently under evaluation. The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA.
This includes technologies deployed as software installations on VMs within VA-controlled cloud environments e. SaaS are not in the purview of the TRM. Users must ensure sensitive data is properly protected in compliance with all VA regulations. Section Information: This technology has not been assessed by the Section Office. The Implementer of this technology has the responsibility to ensure the version deployed is compliant. Section compliance may be reviewed by the Section Office and appropriate remedial action required if necessary.
For additional information or assistance regarding Section , please contact the Section Office at Section va. These decisions are based upon the best information available as of the most current date. Any major. Additional information on when the entry is projected to become unapproved may be found on the Decision tab for the specific entry. Use of this technology is strictly controlled and not available for use within the general population. For example, a technology approved with a decision for 7.
Anything - 7. However, a 7. Anything , but would not cover any version of 7. For example, a technology approved with a decision for The package creation and pilot test are under the oversight and are conducted with approval of Solution Delivery Endpoint Engineering and the National Citrix support team.
Please contact these teams if you wish to be part of the Windows product testing and evaluation. Users must ensure that Microsoft. As a result, any version less than cu4 Other approved internet browsers are available.
See Category Tab for details. Note: At the time of writing, version Technology Components Note: This list may not be complete. No component, listed or unlisted, may be used outside of the technology in which it is released.
Some common readers include:. If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves. Get more resources at VeteransCrisisLine. Department of Veterans Affairs Vermont Ave. An official website of the U. Department of Veterans Affairs. Looking for U. Visit USA. Please let us know how we are doing.
This is anonymous so please do not provide personal information. Talk to the Veterans Crisis Line now. Remote Access. How can an employee connect remotely? Learn how to access AVD. How to videos. Connecting to CAG. Connecting to the VPN. PIV Exemptions. What is Employee Self-Service? It is available from any internet-connected device. It is designed to return you to full operations as fast as possible.
What services are currently available? VA Network Account Password Reset is available for those who use a password to access their VA account due to mission-specific requirements. Who do I contact with questions? VA Telework. Getting Started. How do users or facilities request equipment if they require VPN access? Citrix Access Gateway. What is CAG?
How do I access CAG? How do I change the VPN gateway? Close the settings. You now should have the flexibility of selecting the VPN gateway of your choice VPN will stay connected for 23 hours at which time you will be disconnected. Keep this in mind and reconnect to prevent work interruptions. VPN users should stay connected for continuous security patching and updates.
Additional troubleshooting tips If you encounter a certificate error, verify that you have a valid PIV card by checking the expiration date Try restarting your computer. PIV Card Readers. Where can I get a PIV card reader? What if it does not work on my PC? Tips for Telework. Optimize Your WiFi.
Place your router in a central area of your home and elevate it off the floor in an upright position. Check to see if different locations in your house offer better connectivity. If you are connecting via a wireless network and your preferred location has a poor connection, consider purchasing a wireless extender to increase the signal for that area.
Check to see what the highest-level security setting your router and devices will support. If wireless connectivity continues to be problematic and your router provides the ability to connect an ethernet cable, you may want to consider this. Your Internet Service. Your internet company or cable provider allocates a finite block of capacity to each of its customers. As more and more people start to work from home in your neighborhood, overall speeds may decrease. Expect decreased speeds during peak usage times.
There are various services available to test your internet speeds, and often your internet service provider or cable company will have these tools on their website. If you find that your speeds are slower than you expect, you need to contact your internet service provider.
If there are, the problem is one beyond your device or connection. Maintain relationships with team members and managers through agency approved tools; such as Skype, Teams, or Slack. Share calendars with team members.
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